Ookbee - Digital Publication Platform for iPad/iPhone, Android, Blackberry

The Condition of Services



The usage of this website ("the Website") and services ("the Services") is subjected under Ookbee Limited Company ("the Company") (includes branches of the Company, associated company, businesses that the company holds partnership, subsidiary, agency, and staff or officer whom is appointee, overall called "the Company", "Ookbee" or "We"). The usage indicates that the party accepts these legally binding conditions presented on the Website ("the Conditions"), the Privacy Policy, and any other rule on the Website, for example; usage instruction, practice instruction and process, or any other condition of services.

The Company reserves the right to periodically alter the Conditions, applicable laws, rules or security, and technically method of the Services of the Company for improvement of clarity and compatibility. The party shall check the Conditions at each time of service.


1. Definitions

"A la Carte" defines the registration or service, purchase, and payment for reading or listening to publication of each writing or topic, including downloading or recording for offline usage.

"Buffet" defines the registration or single payment of service, purchase, and payment for reading or listening to publication by rental on monthly or annually basis, including downloading or recording for offline usage within the imposed time or the expiration of membership.

"Channels of Ookbee" defines distribution or online service via application, website, or any other channel which are subjected under control or care of Ookbee.

"Servicing company" defines the company who owns, controls, or maintains operating system, for example; Apple, Google, and Microsoft.

These companies provide platform services to download applications to use on each of their operating system, for example; Apple App Store, Google Android Market, and Windows Store.

"Operating system" defines software system which works as a medium between hardware and application on mobile phone, smart phone, tablet, laptop, or any other device should there be in the future, for example; iOS, Android, and Windows.

"Electronic media" defines book, paper, achievement, data, or any other publication which is created, published, or modified into digital or any other demonstrating electronic devices, electronic devices on internet or any other distributing channel.

"Publication" defines book, magazine, newspaper, and electronic audiobook appeared on the Website or application of the Company.

"Application" defines computer program created for the usage of mobile phone, smart phone, tablet, laptop, or any other compatible device should there be in the future.



2. General Conditions

As the party uses application or the Website, it indicates that the party accepts the Conditions of using the Service of the Company. The party shall elaborately read the terms and conditions. By creating account or using services of the Company indicates that the party had already read, understood, consented, and agreed to terms and conditions of services including rules and relevant legislation (hereinafter called "terms" or "conditions"). As the party does not agree or consent the Conditions under this contract, the party shall not be able to use service of the Company.

Moreover, the usage via application or the Website including any other channel should there be in the future under control or care of the Company (hereinafter called "Channel of Ookbee", "the Service", "application", or "the Website") defines that the party accepts legally binding conditions presented on the Website, the Privacy Policy of the Company, and any other rule on the Website, for example; usage instruction, practice instruction, or process of service. In addition, the Company reserves the right not to beforehand notify any alteration of the terms and conditions, applicable laws, rules or security, and technically method of the Services of the Company.


3. Definitions of Service and Application

The Company provides services of purchase or membership of books, journals, magazines, newspapers, electronic audiobooks, digital publications, electronic publications, or any other publication via the Website or application of the Company (hereinafter called "publication" "electronic media"). The party shall receive, read, or listen to electronic media exclusively via the application of the Company which can be downloaded from other service provider companies, i.e. Apple, Google, and Microsoft ("servicing companies") subjected under the terms and conditions on communicating devices of the party, for example; mobile phone, tablet, or any other device should there be in the future which is accessible or compatible with application (hereinafter called "the devices").


4. Creation of Account

To use the services, the party shall register an account with a password and provide relevant and accurate personal details via registration on the Website ("account data"). Additionally, the account shall be correctly edited and up to date. In case of the Company finds any false fact, the Company reserves the right to immediately pause, withdraw, or terminate the account of the party. The party shall bear the responsibility of any activity of the account and protection of the password. In case the party finds any unpermitted access of his/her account, the party should notify such access to the Company. However, the Company reserves the right to not to take responsibility of the account and password of the party with other persons. In case of the Company uses its expertise and properly applies its duty of care, the Company shall be entitled to withdraw or terminate the account of the party because of unpermitted access by other persons. The company also reserves the right to withdraw or terminate the account of the party because of abuse of rights by the party or other persons in accordance with the Conditions of the Company, except the case that the party purchases, enrols membership, or downloads publication from other companies, the party shall register to reconcile the account for further commerce in accordance to the registering conditions of the given companies.

The registration requires the minimum of 18 years of age or the minimum legal age requirement to perform legally binding juristic act. In case of necessity, the Company may require proof of age from the party.


5. The Limitation to Download

As the party purchases publication via the Website or application i.e. books, journals, magazines, newspapers, and electronic audiobooks ("publication", "content of publication", and "content of electronic media"), the party may download the content via applications i.e. Apple App Store, Google Android Market, and Windows Store ("applications source"). The communicating device of the party shall be compatible with the following operating systems; iOS, Android, and Windows and is connected to the internet. The party acknowledges that certain categories of publication and electronic media shall be limited to download, read, listen, or record depending on service conditions or imposition from policies or agreement of the Company.

The Company reserves the right not to take any responsibility for completion of uploading, access, downloading, and description of the content done by the connecting devices (including but not exhaustive to main networks and any other communicating device) which the party uses. Moreover, certain content of publication which the party had downloaded may not continue to exist for a re-download. The Company denies any responsibility of loss, destruction, damage, or cancelation of any content of publications which the party may be unable to download. In addition, the Company reserves the right to alter, pause, or cancel content of publication or related lists including any right or priority should there be without the need of prior notification to the party.


6. The Application of Content of Publication/Electronic Media

The party accepts that services and content of the publication under the control and care of the Company consist of technological security which the party cannot purchase, use, download, or perform any other similar action that may infringe copyrights or any right of the Company or any other company or person. The party agrees not to commit any tort, reverse engineering, password alteration, modification, edition, or any other similar method which is relevant to the system, services, or content of publication of the Company under any reason. The party agrees not to attempt to commit or to assist other persons to commit any tort under the Conditions of this contract. The party agrees not to access the services of the Company or of any other companies by other means than the provided software for service access. The party shall neither access nor attempt to access to any unauthorized account. The party agrees not to modify or edit software in any form or use modified software regardless of any reason including unauthorized access to services or tort of system security or service which is contrary to rules or laws.

The party agrees and accepts the Company as a service provider whom is licensed distributing and publishing rights and that the Company cannot alter the content of publication. Any opinion, suggestion, wording, service, advice, or any other information which is presented by other persons or publishers including those in publication whether on the Website or application is not guaranteed the accuracy and completion by the Company. The Company further denies any damage caused by information the party receives from services or publications.


7. The Imposition of Services and the Connection to Devices

(1) The objective of the party is to purchase, rent, or use content of publication only for individual conducts and not for commerce.

(2) The party shall download and record publication from the account of the party via devices such as mobile phone, smart phone, tablet, and laptop except in case of content rental (further details will be found below).

(3) The party cannot duplicate, copy, modify, or distribute any publication or product on the Website or application, except duplication or record only for individual use and not for commerce in accordance with the rights the party obtains from the Company.

(4) The amount or category of publication as appear on the Website or application, including such access, shall be in accordance with the Conditions or agreements of services of the Company.

(5) Rental of content of publication (for Buffet Service) (A) The party shall download the rented content of publication from the device of the party. Internet connection is indispensable for the device to download such content. The party is prohibited to duplicate, copy, modify, or distribute the content of publication. (B) The right to rent the content of publication of the party depends on member registration or services of the Company. The party can download, record, and read the rented content of publication in accordance to the imposed amount or time which is in accordance to the terms and conditions of the member registration or the usage of the service of the Company. By pause, cease, or restart to read or listen to the content of publication does not extend the service period. (C) As the party uses, reads, or listens to publication via application, the system shall record data, for example; the title of such publication, pause, the device, and the time of service. The party hereby consents the Company and its agencies to collect, process, and transmit the data for report and payment of license fee to the owners of the publications or electronic media including preparation and improvement of contents and services of the Company and increase of amount and category of publication for the sake of the party in accordance to the Privacy Policy.

8. The limitation of Usage

The party agrees not to perform the followings via the Website;

(1) Any action which is tort or infringement of right of others, illegal, or in breach of contract or duty the party has to others.

(2) Infringement of copyrights or intellectual property rights and any other right of the Company, subsidiaries, agencies of the Company, owners of publication, or other companies.

(3) Any action to cause virus media or computing code, folder, or any other program which is designed to destroy, intervene, or limit normal performance of the Service or Website (or part(s)of it) or software or hardware of computer.

(4) Illegal actions.

(5) Reverse decoding, decrypt, divide, or attempt to search code or to access source of intelligence, basis, procedures, or infrastructure of services of the Company whether partly or wholely.

(6) Using any software or any other device (whether manually or automatically) to collect data or distribute any part of the Website.


9. Payment

9.1 The party shall make payment in accordance with the imposition of the Company or other companies (depending on each case) at the time of purchase. In addition, the party agrees and accepts not to further process any claim of rights to the Company or any agency of the Company in case of failure, interruption, or any other mistake on payment method. The Company reserves the right not to beforehand notify any alteration, cancellation, or edition of the payment method for suitability and to be in accordance with guideline practice of the Company.

9.2 As the party orders purchase via application, the party shall act in accordance of payment conditions of the given application serving company.

9.3 The party agrees to take responsibility of taxes or fees occurring from the purchase or service.

9.4 The party agrees and accepts that in case of different currencies (for example, the party purchases publication in Thailand but the price of such publication is shown in US Dollar, etc.). The price of the purchase order to be paid by the party shall be in accordance with the exchange rate of each bank at the time of commerce.

9.5 In case of price alteration of publication as appears on the Website or application, the party accepts that the Company shall not be responsible to refund to the party as the price at the time of the party’s commerce or purchase differs from the current price whether because of price reduction, promotion, or altered exchange rate of currencies in accordance with the notification of the bank.



10. Refund

The Company reserves the right not to take any responsibility or to refund to the party in any case, except in case that the Company cannot provide service to the party in accordance with the Conditions because of other companies, owners of publication, or publishers cease, pause, cancel, or are not legally entitled to produce or distribute such publication while the party is a member and the service or the Conditions are not as indicated at the date of the publication purchase via the purchase channel of the Company. The party is entitled to contact the Company for such circumstance or the Company shall notify the party for such alteration.


11. Membership

The party can apply to use, purchase, or read content of publication by membership ("the member of service"). The member of service may be subjected to member fees which are not refundable in cash. In addition, the membership of the party shall be in accordance of the conditions of the chosen company. The membership period is automatically renewable according to the chosen time period. The party agrees and accepts that the payment shall be demanded before the current membership expired date (this method depends on the serving companies). The party is able to discontinue the membership at the time of service for the next membership period or to discontinue the automatic renewal subjected to the policies of each service provider.


12. Limitation of Liability of the Company

12.1 The Company reserves the right not to guarantee that the service shall be in accordance to demand of the party, not interrupted, rapid, secured, or without any mistake, that the information on the Website shall be accurate and reliable, or the quality of publication or service on the Website shall be in accordance to the demand of the party. The party bears the sole responsibility in the usage of service or access to service via the Website. The usage of service is subjected to discretion of the party and at the party’s own risk. The party shall take responsibility in all damages which may occurs because of the access of the given content whether the party obtains any oral or written suggestion or information from the Company. There is not any guarantee from the Company.

12.2 The Company reserves the right not to take any responsibility to provide, maintain, or arrange stable internet connection with the device of the party, including in occasion that the party cannot download content of publication. The party agrees to take responsibility of any damage which may occur with the system of the device or any lost data because of the download of the given content whether the party shall obtain any suggestion or information from the Company.

12.3 The Company reserves the right not to take any direct or indirect responsibility for any damage, defect, or loss of any circumstance from payment made to other platform service provider(s) which is related to the purchase. The Company further reserves the right not to take any responsibility for any damage, recompense, alteration, or refund in any case.

12.4 The party agrees and accepts that the Company provides protective measure and electronic security system for protection of copyright and damage on the Website or application in providing service and publication. The Company reserves the right not to take any responsibility for any action caused from internet system, connection, device, outsider which is beyond the control of the Company, unauthorized access to the system, destruction to the data or program, disruption of computer system or network, and espionage of computer or network tasks.

12.5 The Company reserves the right not to take any responsibility for any damage claim in accordance to law because of the usage of publication and service of the party. In addition, the Company shall limit its responsibility to the service rate paid to the Company in accordance to the proportion of the service or publication value to the time of claim.

12.6 The party agrees and accepts that the Company bears no obligation in case of cease or cancellation of business, system, or services of owners of publication or other persons. The Company further reserves the right not to take any responsibility for any consequence from damages, including but not exhaustive to damages from the access of the party, inability to access or inability to service, or loss of data or expense of purchase or for any process of content to the third person on the Website or application.

12.7 The Company reserves the right not to be responsible for any financial interest occurs from refund.



13. Claim for Damage

The party consents to check, maintain, compensate, and not to cause any distress to the Company, agencies of the Company, or other persons from the claim for damage, loss, and expense. For example, the lawyer fees caused from the service to the party, activity of the party, breach of contract by the party, or any activity of the account of the party (for example, any nonfeasance or action) by the party or other persons whom have access to the service or the account of the party.


14. The Link Process of Websites

The service or relevant persons under this contract may have links to connect to other websites or information sources on internet. The Company bears no authority to control such websites and information sources. The party acknowledges and agrees that the Company shall not take any responsibility for any incident which takes place on other websites or information sources. The Company shall neither guarantee, take responsibility, nor be liable to any content, advertisement, goods, service, or any other content appearing on other websites or information sources. In addition, the party acknowledges and agrees that the Company shall not be responsible or liable for any damage or loss occurring from accusation of using service, use of content, advertisement, goods, service, or content shown on or sent to websites or information sources. Nevertheless, the Website of the Company may contains links to other websites or information sources. The Company bears neither responsibility nor obligation to such information or communication of other websites. The links provided on the Website is solely for the convenience of the party. The party shall take sole responsibility to understand conditions and rules of other websites which the party engages and order the purchase.


15. Intellectual Property of the Company

All the content of the Service of the Company, for example; wording, graphic, logo, icon, picture, and any other item, including applied software, data, and any other limitation of any content which shall be accessible via the Website is a property of the Company which is unlimitedly protected under Thai and international laws on copyright and other laws regarding to protection of intellectual property including any right of the Company. The party agrees not to infringe such copyright and that the party shall act in accordance of the law. The party agrees to track and act in accordance to the copyright law and other laws including descriptions or other rules as shown in the content.
The party shall not alter any content. The individual who prepares such content shall be the ultimate copyright holder of the content. Without permission of the copyright holder, the law, or the Conditions of the Website service, the party shall not possess the right of ownership in downloading of such content via Website service. Moreover, the party shall not modify, commit reverse engineering, distribute, transfer, exhibit, participate in selling, duplicate, or commercially exploit from other persons on the website whether partly or wholly without explicit consent from the Company or the owner of the content. The Company prohibits the party from using the intellectual property of the Company or of the copyright holder of the Company, except the party is explicitly or implicitly permitted in accordance to the Conditions of this contract.


16. Rights of the Company

The Company reserves the right to cancel, pause, or delete the account of the party ("termination of service") without the need of prior notification to the party if the Company finds any tort or any action which is contrary to the Conditions of this contract. In case of termination of service, the Company may terminate access to service of the party without the need of prior notification and refund, edit or alter the Conditions of service of the Company without the need of prior notification i.e. Privacy Policy, applicable laws, rules or security, and technically method of the Services of the Company. The Company reserves the right not to notify all of the alterations and such alterations shall be immediately effective. The party, as a user of the service, is obligated to explore the Conditions on each usage of the service. In case the party does not accept the altered Conditions, the party shall not be able to access the service system.


17. Personal Data

All data given by the party or compiled by the Company via the connection with services shall be in accordance with the Privacy Policy of the Company. The Company strongly suggests that the party should regularly explore the Privacy Policy. The user acknowledges that the Company may use the obtained or compiled data of usage, usage period, and category of publication under the Conditions of the Privacy Policy which may be used for marketing or advertisement objectives of incidents or services that the party may be interested in. The party should take extra measure to secure the transmitted data or the data sent to the Company which is accessible by ordinary persons in order to protect personal or important data of the party. The Company shall not be responsible to any data security, personal data transmitted via e- mails, or any other data which the party may process. The Company also reserves the right neither to control nor be responsible to any act of the party.


18. Other Conditions

The Conditions of this contract, other rules, guideline practice, and disclamation of responsibility as appeared on the Website construe an agreement between the Company, the party, and the service of the party. The contract shall be abided and that any previously oral or written agreement concerning the said contents apart from this contract shall be invalid. The Conditions present in this contract are subjected to Thai legislations. In case of any condition is voided, such condition shall not be enforceable and that such condition shall not affect the completeness of other conditions.



Privacy Policy



Policy of the Company


The Privacy Policy imposes the Company’s policies in accordance with data, including personal data ("personal data") which is collected from service users and/or viewers (including those from agencies).


Consent


By using the services of the Company or to allow representatives to use the services of the Company, the party grants consent for the Company to collect, use, disclose, transfer and detain any personal data or any other data which the Company has in possession because of the service to the party. Such process shall be in accordance with the Privacy Policy.

1. The Collected Data

As the party uses services of the Company, the Company may collect personal data and any other data from the party in accordance of the followings;

1.1 Personal Data

The Company only collects personal data in accordance to consent. For example, as the party registers to access the system as a member, the personal data collected are name, address, e-mail address, and any other personal data.

As the party registers via Facebook, the Company shall collect personal data from the public data in the Facebook account which may contain personal data received from such connection. In case of the user willingly grants the personal data in order to continue on registration, the Company shall be entitled to access and detain such data in accordance with the Privacy Policy. Moreover, the Company shall be entitled to transfer such personal data to other relevant persons of the Company’s services in accordance with the disclosure condition of that given data.

1.2 Non-Personal Data

Unidentified personal data: as the party uses the services of the Company, the Company shall collect the unidentified personal data which is a non-personal data. Such data consists of IP address, the type of internet browser, other qualifications of the party’s equipment, software of the party, domain name of the internet provider, the party’s approximate address and service history, and unidentifiable personal data in general. The data is obtained by technological method and is unidentifiable. In addition, the Company may collect unidentifiable personal data from other persons apart from the party (consisting the previous mentioned data types). This additional unidentifiable personal data from other persons apart from the party may be compiled with other data detained by the Company.

Personal data in general: the Company puts dramatic efforts to understand and develop services for the users. The Company regularly explores the interests and behaviours of the users by relying on personal data and other data obtained by the Company. This exploration shall be complied and generally analysed without identification of persons and the data is thus not personal in accordance with the Privacy Policy.



2. The Application of the Data Obtained by the Company

2.1 Personal Data

The Company shall apply any compiled personal data in accordance with the Privacy Policy for the following objectives; (i) For specific reasons: as the party provides his/her personal data for a specific purpose, the Company shall only process such data only for such purpose indicated. For example, as the party contacts the Company via e-mail, the Company only uses the personal data provided by the party for any answer or solution regarding to the inquiry of the party. In this case, the Company would only reply the inquiry to the same e-mail address used in contact to the Company. (ii) The access and application: as the party provides personal data to gain permission to access system or any other services, the Company shall process the personal data of the party accordingly including any maintenance and further service to the party. (iii) For business reasons: the Company has unlimited right to process personal data of the party for business reasons in order to improve content and details of services for better understanding of its users, to improve services, to restrain and identify the offenses, to enforce terms and conditions of the services, to perform user account management, and for preparation altogether with general management of services and business management of the Company. (iv) For marketing: the Company shall be entitled to unlimitedly process personal data of the party in the future by contacting back to the party for the objective of marketing and advertisement. The purpose of this process is to provide the party with services information or any other information which the party may be interested in and to develop and produce advertisement media, marketing media, arrangement of the media for the party, communicating content and advertisement which the Company considered relevant to the party both in the time of service and non-service. That is, the users should acknowledge that the Company may use the obtained or compiled personal data of the service user (including those from registration) in accordance with the Privacy Policy and the foresaid methods. In case of necessity to process personal data of the party in contrast to the Privacy Policy, the party shall be notified beforehand or at the time of personal data collection, otherwise the Company shall ask for permission of the party after the personal data collection and before the process of such data.

2.2 Non-Personal Data

Any non-personal data is not related to the party. The Company shall be entitled to process such data in accordance with the law.



3. The Disclosure of the Compiled Data of the Company

3.1 Personal Data

The Company do not operate sale business of personal data of the party. The Company recognizes the importance of personal data of the party. Therefore, personal data of the party shall neither be sold nor to be processed for advertisement of other individuals. Nevertheless, there are instances which the Company shall disclose personal data of the party to other individuals without notice, that is; (i) Transfer of Business: as the Company develops, the Company may sell or purchase business or property. In case of business sell or purchase, reorganization, dissolution of company, or any other cases likewise, the party acknowledges and consents the subrogee or the purchaser of business or property of the Company to have rights over or to possess personal data of the party and any other data under the conditions of the Privacy Policy. (ii) Branches of the Company, associated company or businesses that the company holds partnership: the Company may reveal personal data of the party to branches of the Company, associated company or businesses that the company holds partnership for the objective which is not contrary to the Privacy Policy. Branches of the Company, associated company or businesses that the company holds partnership reserves responsibility in the security of personal data of the party according to the Privacy Policy. (iii) Agency, adviser and other related persons: as any other business, the Company occasionally needs to outsource other companies to carry out certain procession of the Company, for example; mailing, sale of goods, data base security, and payment management. As other companies represent the Company, the Company may reveal data including personal data to the outsourced companies for proper performance. (iv) Facebook or any other connection with other persons: the party is able to connect his/her Company’s account with any other account the party owns, for example; Facebook. The Company shall compile, disclose, transfer, and collect the data of the party which is relevant to other companies according to the Privacy Policy. For example, in case the party has Facebook account, the Company shall collect the Facebook ID, forename and last name of the account, e-mail address, location, friend list, and profile picture. Then the Company shall apply such data on connection of Facebook account of the party to perform the service system of the Company, for example; to contact friends of the party on Facebook. (v) Legal necessity: the Company may unlimitedly disclose personal data of the party upon authority request (including court orders or request from legal enforcement agency, court officer, or governmental officer) or upon the belief of such necessity to disclose according to; (1) law, (2) protection of rights, interests, and property of the Company and other persons, (3) protection, examination, or identification of wrongdoer in relevance of the service of the Company, (4) immediate acts for public security or for the service users of the Company, and (5) prevention of illegal actions.

3.2 Non-Personal Data

Any non-personal data is not related to the party. The Company shall be entitled to disclose, transfer, or share such data in accordance with legitimate objectives.



4. The Limitation of Personal Data Grant

The party may use the service without personal data grant or with limitation of personal data grant. In case the party does not grant or limit the grant of personal data, the website service of the party shall be as well limited, for example; in order to create an account, name, e-mail address, and telephone number of the party are indispensable for the process.


5. The Limitation of Protection

The Privacy Policy excludes personal data which the Company complies from other methods than website. Moreover, it excludes data the Company obtains from the party without request, from other users, or from website visitors or by any other channel. This data consists of data posted in public section of the public website, for example; bulletin board, creation of new product or improvement of existing product, complaining or demanding letter, and any other information which is self- given (hereinafter called "the unrequested data"). The unrequested data is regarded as non-confidential. The Company shall be entitled to duplicate, use, disclose, distribute, and exploit from the unrequested data without any limitation or imposition.


6. Connection with Other Websites

The Privacy Policy only covers services in the website. The service may contain links to connect with other websites which are not in jurisdiction of the Company ("websites of others"). Policies and any other process described in this paper shall not be applied to websites of others. The service links of the Company is neither guaranteed nor investigated by the Company. The Company suggest the party to directly contact websites of others to learn more about their privacy policies.


7. The Detention and Security of the Data

The Company may detain personal data by itself or by data base which is kept and managed by associated company, agency, partner of the Company, or service provider. The Company ensures the reliability of the security of personal data obtained from service website from missing, abuses, wrongful access, negligent disclosure, alteration, and destruction. Nevertheless, the party should bear in mind that there is no absolute secured transmitting method of data via internet or e-mail i.e. e- mails sent to or from the Company are not guaranteed for security. Therefore, the party shall consider suitability of data which would be sent to the Company via e-mails.


8. The Alteration of the Privacy Policy

The services and business of the Company shall be altered according to time. Therefore, the Company shall reserve the right to improve the Privacy Policy for suitability. The Company reserve the right to improvement at any time. The party shall periodically read the Privacy Policy for the improved version, especially before each submitting any personal data. The continuing use of services after the improvement or alteration of the Privacy Policy is regarded as consent to such condition(s) according to the improved version of Privacy Policy.


9. The Access to Data

The user is able to directly contact the Company to update his/her personal data. The Company shall properly process the request within 30 days. Nevertheless, the Company reserves the right to deny any request it considers to be improper (for example; disproportionate data access request or request with demand to alter the data base system of the Company), impractical, or inaccurate (for example; duplicate complaint, compliant with malicious intent, and compliant which shall disturb the data of others).


10. The Detention and Deletion of Data
The Company shall detain personal data of the party as long as the party uses the services of the Company. The party may close the account by contacting the Company. Nevertheless, the Company reserves the right to detain such data for an extending period of time in accordance to law. Although certain personal data is deleted by the Company, the data may remain in backups, permanently detained media, and any other data system.



Any inquiry to be sent to the Company via e-mail address:

member@ookbee.com (24 Hours)

Tel: (66) 2 187-2222 ext. 2 (opening hours Monday – Friday 09:30- 18:00)

Line Official Account ID: ookbee